Intercom

Time Doctor adds time tracking to your Intercom conversations.

If you’re not tracking time on your Intercom conversations, you’re essentially losing out on information that can make or break your business. The Time Doctor Chrome extension allows you to track time spent on different Intercom conversations without ever leaving Intercom.

With the Time Doctor Chrome extension, you can:

  • Direct time tracking within the Intercom app.

  • Learn what each of your customer support team member is spending their time on.

  • View individual and aggregate data to allow managers to better analyze team activities.

How does it work?

Sign up for a Time Doctor account, install Time Doctor’s Chrome extension and the native app for Time Doctor. Native apps are available for Mac, Windows, and Linux.

After set up, Time Doctor timer button will automatically appear in all Intercom inbox conversations. Time Doctor will pick up Intercom's conversation's name, and the timer will start ticking, so you can automatically get data on much time was spent on each support conversation.

Works with several other business tools.

From popular project management tools to email systems and calendars, you can use Time Doctor’s Chrome extension with over 60 different apps.

Time Doctor can also take screenshots of your employees’ computers while they are working. This can be particularly useful if you have people working remotely and can’t stop by their desks to see what they’re working on.

Other benefits

Read more about the full range of optional features that Time Doctor provides.

Web & app usage

Track your teams’ digital journeys. Cut out distractions and time drains.

Client login access

Let your clients watch their projects take shape and track their progress.

Unusual activity report

Catch unusual mouse clicks and keyboard strokes with AI. Make sure your time tracking stays accurate.

Work scheduling

Set your employees’ work schedules and compare them to actual hours worked.

Payroll reporting

Streamline your billing, budgeting, and payroll with integrations. And improve accuracy.

Inactivity alerts

Instantly know when your workers lose focus. Nudge them to get back on track.

API

Our API allows your own software application to interact directly with Time Doctor.