Time tracking and productivity analytics for technology providers

Make better decisions for your teams every day

Gain visibility into team workloads, daily activities, and how you're performing against client requests with employee-friendly automated time tracking

Be transparent with clients

Whether your teams are on-site or work remotely, build trust with clients by sharing what they’re doing.

Get better at project management

Use accurate productivity data to eliminate inefficient processes, control costs, and improve collaboration.

Improve everyone’s performance

Clone your top performers by sharing what they do with your teams, and empower everyone to get better.

Technology providers are using Time Doctor to get better

Get a crystal clear picture of what staff are doing and how you can help them improve - for the benefit of themselves, your business, and your clients.

Employee-friendly time tracking

See who is active, late or not present to monitor schedule adherence and calculate payroll as you go - ensure staff get fully recognized for work they do.

Daily and real-time email notifications

Create custom email notifications based on performance and compliance triggers, keeping managers and leaders up to date on who needs help and attention.

Technology providers are getting these results with Time Doctor

30% more productive

"Time Doctor allowed us to identify the available time of employees, which led to a 30% increase in overall productivity."

Johan le Bail, Eufonie

35% more efficient

“As we optimize cost-efficiency, we also commit to the productivity and work-efficiency of our staff.”

Rommel Ragasa, Pheonix Virtual Solutions

Build the best team

"If you want to make more of your employee’s time and take your company in the right direction, Time Doctor’s data will make that possible for you."

Monica Thakwani, Boring Commerce

Time tracking

Track the time and productivity of your teams for greater efficiency

Productivity features that ensure your teams remain focused and on task, whether they work remotely, in-office, or a bit of both.

  • Employee-friendly and non-intrusive time tracking gives you an automatic check of employee attendance and timesheets.

  • Get alerts when schedules aren’t met and keep team members focussed with friendly distraction and reminder alert pop-ups.

  • Know what websites and apps your teams are using so you can be sure they’re being productive.

Proof of work

Show clients what you’re working on, even in real-time

Demonstrate to your clients that you’ve met compliance and security guidelines, completed agreed work, and adhered to project timetables.

  • Create automatic daily and weekly reports for managers and clients with productivity insights and project updates.

  • Use optional privacy-blurred screenshots as an audit trail of employees’ work, for compliance and security.

  • Make every team member accountable for their performance and enable them to work remotely with total peace of mind.

Report

A global survey into BPOs and productivity

How outsourcing providers around the world are managing productivity to improve client and employee retention, growth, and profitability. The first post-Covid global survey of its kind shows that 90% of BPOs are focusing on productivity to meet their post-pandemic challenges.

Productivity

Increase your capacity by being more productive

Identify and fix your teams’ productivity challenges to ensure you can deliver for clients:

  • Give your teams and clients greater visibility of their productivity with real-time dashboards and custom reports.

  • Use tracking data to set performance benchmarks, and understand what teams are good, and not so good, at doing.

  • Spot inefficient processes and make them better - even gather data so you know what to automate.

Cost control

Increase profit by being more efficient and controlling costs

Make informed decisions on how you deploy your resources to achieve the results you want at a lower cost.

  • Save time on reporting, billing, payroll, and compliance tasks and reduce your SaaS licenses to only what you need.

  • Assign time to projects more accurately and break down hours worked per team member to optimize your costs.

  • Time tracking lets you understand which clients are less profitable so you can allocate resources accordingly.

Performance

Improve performance management across all projects

Empower everyone to get better by analyzing and sharing time and productivity data:

  • Clone the performance of your top team members by giving the whole team visibility of how they work.

  • Take a personalized approach to managing people by first understanding exactly how they perform at their best.

  • Reward all your top performers for their achievements and ensure nobody flies under the radar or ‘quiet quits’.

Employee experience

Allow flexible working and put employees in charge of their lives

Keep hold of the best talent in your industry by enabling the sort of flexible working arrangements most now want:

  • Improve retention by getting ahead of burnout with the work/life balance widget and offering more flexible work options.

  • Provide all team members with the data they need to compare and correct their own performance.

  • Predict attrition and show you’re an employer of choice by understanding when a team member has a problem or when their behavior changes.